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Looking to the future.
NEOM are a rapidly growing natural wellness brand, operating both online and through their network of premium retail stores. Customer experience and innovation is at the heart of everything they do and the opportunity to connect online and offline is a key priority for the business.
They'd previously made the move from Magento 1 to Magento 2, but were finding that a slow pace of development, plus an ongoing stream of bug fixing, was slowing down their opportunity to innovate and deliver the highest level of customer experience.
Magento 2 to Shopify Plus.
NEOM identified Shopify Plus as their preferred solution to migrate from Magento 2. Not only would it support a faster cycle of innovation, but features such as Shopify POS could provide a complete omnichannel solution, delivering a single view of the customer across all sales channels.
We worked with the NEOM team to create a streamlined and dynamic design and user experience, bringing product to life with rich media content such as video and high quality photography, and incorporated detailed product information and user reviews to showcase the quality and trust that NEOM has become famous for.
We needed a team that would work with us, not just for us, and Statement fit the bill.
Replatforming the NEOM site from Magento 2 to Shopify Plus required careful planning and consideration with a high level of complexity.
Alongside a thorough data migration process, we worked in partnership to integrate Shopify Plus with Sage X3, Ometria (as their CRM & ESP), LoyaltyLion and their third party logistics partner, alongside a range of other marketing tools.
By following our proven approach and thorough testing procedure, our technical team were able to ensure that the switch to Shopify Plus was as seamless as possible across the whole business.