Our concept may be simple, but it's one that makes a real difference.
roots firmly in retail.
As a retailer, there are three factors at the core of everything – your brand, your customers, and the experience you offer.
But getting each element right and thriving in the competitive world of eCommerce is a challenge. One which requires a high performing eCommerce website and quite often, a full team to manage it.
Usually, that’s where an agency can help. But your options are endless - there’s a lot of hype, a lot of trends and a lot of empty promises. It’s hard to navigate and making the wrong decision can have a massive impact on your success. We know this because we’ve been there.
And this sets us apart.
Originally starting as an online retailer in 1999, we hired multiple agencies. We got it wrong (very wrong) a few times and it cost us money, time and lost opportunity. We felt the only answer was to solve the problem ourselves. So, in 2010, we built our own team and our own commerce platform.
and it worked. we grew faster, we went global and we transformed our efficiency, but the investment was huge, and it took a long time to develop.
As the years passed, we realised we were not alone, many other retailers were suffering from the same issue. We saw an opportunity to do things differently – to bring a commercial background into the agency world.
Taking our in-house team, we launched Statement: the eCommerce agency founded by an eCommerce business. A simple concept, but one that makes a real difference.
Since 2014, we’ve only built websites on Shopify. We deliver websites backed by retail experience - ex-retailers make up our people and we continue to build a team that is underpinned by industry expertise.
You’d expect us to know Shopify Plus inside and out, but our background means we also understand what it’s like to be a retailer. We know the challenges you have in acquiring customers, fulfilling orders and growing repeat custom. But helping brands overcome these issues is what drives us.
a shopify plus partner.
We take pride in being an accredited Shopify Plus Partner. Our experience and expertise of the platform is complemented by a relationship with the global Shopify Plus team. With a full team certified in Shopify’s Partner Academy training, we ensure our skills and knowledge are always top of the line.
Taking this one step further, we also host Manchester and Leeds official Shopify Meetups and speak at Shopify conferences, ensuring we are connected to the very latest industry talk.
working with you.
We’re not just your Shopify web agency, we’re an extension of your team. In the ever-changing eCommerce world, we add continuity. Someone to rely on.
Working with a dedicated team - or pod as we like to call it – we are committed to making your project run smoothly from the get-go. Each pod is made up of four specific roles, so you can rest assured you’re always in safe hands:
- technical lead: One of our Shopify developers who has advanced knowledge of the code base and how the site technically functions.
- account manager: This person knows your objectives inside and out. Your Account Manager helps prioritise your roadmap and manages our ongoing partnership.
- project manager: Responsible for the delivery of work, on time and on budget. This member of the pod briefs the development team on your requirements.
- ecommerce analyst: Responsible for analysing site performance and user behaviour, providing proactive recommendations to enhance performance.