Our mission is simple – we want to help you get the most from your Shopify site.
The launch of your website is just the start. As a dedicated Shopify Plus agency, we continue to provide proactive support, developing new features and providing ideas that will grow your brand.
the support process.
Providing a flexible service that always adds value, our support process is built around design, development, project management and UX analysis. To get even more from your Shopify site, add-ons also include full UX audits, competitor reviews, remote user testing and customer insights reports.
With these services at your convenience, you can access what you need when you need it.
proactive by nature
website health check
strategic review sessions
business growth recommendations
your dedicated team
the choice is yours.
Whatever support you need, we’ve got you covered. Our support packages help you grow faster:
- days, weeks and months: Our proactive packages start from 4 days per month and run to six or 12 months agreement.
- reactive support: Don’t want to commit to monthly days? If your business requires more reactive support, we can help with that too. With our Support Bank service, you can purchase a set number of service hours which can be used over six months. If your hours are used up, you can replenish them whenever you need to.
- chat to us: Still unsure what support level would suit you? Get in touch and let’s have a conversation. We’ll help you determine the level of service you need to support your growth ambitions.
Proactivity underpins everything we do. Trusted by leading brands as their partner for continued growth, our approach has seen success for many, and it can do the same for you.
" Statement are proactive in spotting areas of the site that need work - each suggestion is proposed, thoroughly researched, analysed and actioned. The team are enthusiastic, organised, knowledgeable, and everything is done with a real can-do attitude. "
Katie Sangers, Director, Ark Skincare