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Drawing upon our retail background, we get to the bottom of exactly what you need, and what your customers want.

the discovery process.

Our discovery process is split into four themes:

  • business discovery: Going beyond your website, our conversations focus on your commercial objectives and how we can help you grow your business.
  • user research: Analysing how your customers interact with your brand, we collect insight to craft an intuitive shopping journey.
  • ux and visual design strategy: We want to meet all of your design requirements to ensure your site looks as good as it performs.
  • technical: Your eCommerce website needs to function exactly how your customers expect it to. Considering your technical requirements, we map the best site build route to achieve your objectives.

our ecommerce ux experience.

Each stage of the discovery and research process is broken down into individual sessions to provide a focus on core areas. Guided by our eCommerce Shopify experts and retail specialists, we use this time to dig deep and find out what functionalities and features will make a real impact on your eCommerce website.

Our in-house eCommerce strategists, designers and analysts are ex-retailers who will provide impactful UX recommendations. With experience working for renowned brands including John Lewis, Selfridges and La Redoute, they bring valuable commercial insight to every project.

" Statement provided confidence and guidance throughout the entire process. Working collaboratively with us, they found solutions to challenges we had and always kept an honest, open and pragmatic approach "

Hidai Degani, Head of eCommerce and Customer Experience, Slendertone

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